If you purchased coins through Google, please check the following link
(https://support.google.com/googleplay/answer/2479637) for more details because we can not refund you directly.Please note: Excessive refund requests can lead to your account being blocked. 

-If you purchased coins through Apple store, please check the following link (https://support.apple.com/en-us/HT204084) for more details because we can not refund you directly.

-If you purchased coins from the third-party payment platform (the fast recharge link through our website), please report this transaction in your order history. Our relevant department will deal with it as soon as possible.